Frequently Asked Questions
Everything you need to know about shopping with NALAMOVES.
How long will it take to receive my order?
Standard shipping typically takes 5–10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Which payment methods do you accept?
NALAMOVES accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my package?
After your order ships, you will receive an email containing a tracking link. You can also log into your NALAMOVES account to view your order history and status.
Are your products covered by a warranty?
Yes, all NALAMOVES products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality standards.